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FitPetGo Health Test Kit
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Frequently Asked Questions
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General
What is Fitpetgo?
What do you test for?
Does this diagnose diseases in my dog?
What will I learn?
How much hair will I need?
How old does my dog need to be?
Shipping
Help! I put in the wrong shipping address.
Where do you ship?
What are the shipping costs for FitPetGo kits?
When will my order ship?
How long after ordering the FitPetGo test kit can I expect it to arrive?
Orders
Can I change or cancel my order?
What is your returns & refund policy?
Process
Do I have to wash my dog?
Should I clean my cutting tools before use?
Do I have to cut hair from my dog's belly or chest?
I don't know my dog's breed.
How long will it take to receive my results?
Reporting
What is the science behind the FitPetGo hair sample analysis?
How much of my pup's results are based on the intake survey?
I got unexpected results – what do I do now?
BMI(BSC)
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